FAQ’s and Troubleshooting

Access helpful resources and support whenever you need it

Here are some recommendations regarding the copyrights on your content.

You see an Error 400 when you open an experience? Don't panic, here is the solution!

Here is a lexicon that will help you understand the Fastory platform.

You can use Fastory with most of internet browsers

The experience is native: you can create content easily for all your social channels... plus you can reach people who don't use apps.

You can update, delete, or duplicate your microsite easily, even if it's already published.

Find out what are the recommended media specifications for your image, video et cover content.

How do we use your information to customize your user experience.

Discover how Fastory experiences are different from others.